5. Data Security

We implement appropriate technical and organizational measures to protect your personal information:

• Encryption in Transit: All data transmitted between the App and our servers is encrypted using HTTPS/TLS
• Secure Storage: Authentication tokens are stored using Flutter Secure Storage with platform-specific secure storage mechanisms
• Password Security: Passwords are hashed using industry-standard algorithms (never stored in plain text)
• Access Controls: Limited access to personal information on a need-to-know basis
• Regular Security Audits: We conduct regular security assessments and updates

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as necessary to:

• Provide our services to you
• Comply with legal obligations
• Resolve disputes
• Enforce our agreements

You may request deletion of your data at any time (see Section 7: Your Rights).

7. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

To exercise these rights, please contact us at [email protected].

8. Children's Privacy

Our App is not intended for children under the age of 13 (or the minimum age in your jurisdiction). We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately. If we discover that we have collected information from a child under 13, we will delete that information promptly.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your country. By using our App, you consent to the transfer of your information to these countries.

If you are located in the European Economic Area (EEA) or United Kingdom, we ensure appropriate safeguards are in place for international data transfers in accordance with applicable data protection laws.

10. Marketing Communications

We may send you marketing communications if you have opted in to receive them. You can:

• Opt out at any time through your profile settings
• Unsubscribe from marketing emails using the link provided
• Contact us to update your preferences

We will still send you important service-related communications (order updates, account notifications) even if you opt out of marketing communications.

11. Cookies and Tracking Technologies

Our App may use cookies and similar tracking technologies. We use:

• Local Storage: To store app preferences and cached data
• Secure Storage: For authentication tokens
• Analytics: To understand app usage and improve functionality

You can control certain tracking through your device settings, though this may affect app functionality.

12. Third-Party Links

Our App may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any information.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by:

• Posting the new Privacy Policy in the App
• Updating the "Last Updated" date
• Sending you an email notification (for material changes)
• Requiring you to review and accept the updated policy when you next use the App

Your continued use of the App after changes become effective constitutes acceptance of the updated Privacy Policy.

15. Governing Law

This Privacy Policy is governed by the laws of Kenya. Any disputes arising from this policy will be subject to the exclusive jurisdiction of the courts in Kenya.