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PickupWaka

Request Account Deletion

Please fill out the form below to request deletion of your account. You will receive a confirmation email within 2 business days.

The email address associated with your account

Your username if different from your email address

By checking this box, you acknowledge that account deletion is permanent and cannot be undone. You will lose all your data, order history, and preferences.

Any additional information you'd like to provide

Important Reminders:

  • Withdraw or use any remaining wallet balance before deletion
  • Complete or cancel any pending orders
  • Account deletion is permanent and cannot be undone

Account Deletion Policy

Last Updated: 22nd, December 2025

At Pickupwaka, we respect your right to control your personal data. This Account Deletion Policy explains how you can request deletion of your account and what happens to your data when you do.

Company Information

Company Name: pataparcel limited

Email: [email protected]

Website: https://www.pickupwaka.com

How to Request Account Deletion

Method 1: Web-Based Request

  1. Fill out the account deletion request form below
  2. Provide your account email address
  3. Submit the request
  4. You will receive a confirmation email

Method 2: Email Request

  1. Send an email to [email protected]
  2. Subject line: "Account Deletion Request"
  3. Include:
    • Your registered email address
    • Your username (if different from email)
    • Confirmation that you want to delete your account
  4. You will receive a confirmation email within 2 business days

Reactivation

Once your account is deleted, it cannot be reactivated. If you wish to use Pickupwaka again, you will need to:

  • Create a new account
  • Re-enter all your information
  • Start fresh with no previous order history

Data Portability

Before deleting your account, you can request a copy of your data:

  1. Email: Send a request to [email protected] with subject "Data Export Request"
  2. Timeline: Data export is provided within 6 business days

The exported data will include:

  • Account information
  • Order history
  • Transaction history
  • Profile information

Third-Party Data

When you delete your account, we will:

  • Request deletion of your data from third-party services where possible
  • Remove device tokens from Firebase/Google services
  • Stop sharing your data with delivery partners

Note: Some third-party services may retain data according to their own policies. We will make reasonable efforts to request deletion, but cannot guarantee deletion from all third-party systems.

Verification Process

To protect your account security, we may require verification before processing deletion:

  • Email Confirmation: You must confirm deletion via the email sent to your registered address
  • Identity Verification: For accounts with significant activity, we may request additional verification
  • Security Check: We may verify recent account activity to prevent unauthorized deletion

Cancellation of Deletion Request

If you change your mind, you can cancel your deletion request:

  • Within 24 hours: Contact us immediately at [email protected]
  • After processing begins: Deletion may not be reversible once processing has started

Contact Information

For questions about account deletion:

Updates to This Policy

We may update this Account Deletion Policy from time to time. We will notify you of material changes by:

  • Posting the updated policy on our website
  • Sending an email notification
  • Updating the "Last Updated" date

Effective Date: 22nd, December 2025

Last Updated: 22nd, December 2026

Note: This policy complies with Google Play Store requirements for account deletion functionality. Users must have a readily discoverable way to request account deletion both in-app and through an external web resource.